Privacy Notice

01 / What we collect

Through the enquiry form we collect only what you choose to provide: name, phone, email, company, the product model you ask about and your message. We do not collect ID numbers, bank details or other sensitive data unrelated to your enquiry, and we never ask you to upload identity documents.

02 / Why we use it

Your details are used solely to answer your enquiry, advise on selection, quote, arrange sample testing, delivery, installation and after-sales support. We do not use them for unrelated marketing, and we do not keep contacting you if you decide not to purchase.

03 / Retention and deletion

Enquiry records are stored on company-owned servers for 24 months and purged periodically. You may request earlier deletion at any time; we act within 5 working days after verifying your identity.

04 / Sharing

We do not sell, rent or provide your information to third parties, except to logistics or installation partners required to deliver equipment, or where required by law or a competent authority.

05 / Cookies and local storage

This site sets no advertising or third-party analytics cookies. Browser storage is used only to remember your language preference and, for internal staff, the admin session.

06 / Your rights

You may request access, correction or deletion of the information you submitted, and you may withdraw consent. Call 400-8127-833 or email shanghai@yr17.net; we reply within 5 working days.

07 / Security

HTTPS everywhere; anti-spam checks and submission rate limits on forms; hashed passwords, login back-off and CSRF tokens in the admin area; uploads validated against a type whitelist and re-checked as images.

This notice applies from January 2026. Any change will be published on this page with a new date.